Terms & Conditions

01Company Identity & Corporate Information

These Terms & Conditions ("Terms") constitute a legally binding agreement between Kriyon Group Private Limited and you — the individual, business entity, organisation, or representative accessing or using our websites, platforms, or services.

Kriyon Group Private Limited is referred to herein as "Kriyon", "Company", "we", "us", or "our". The party engaging our services is referred to as "Client", "User", or "you".

Kriyon Group Private Limited is a technology-driven company incorporated under the Companies Act, 2013. It operates the following registered ventures and sub-brands:

These Terms apply collectively to all ventures, sub-brands, platforms, websites, services, products, proposals, contracts, and digital deliverables of Kriyon Group Private Limited, unless a separate written agreement expressly supersedes them for a specific engagement.

02Acceptance of Terms

Your use of any Kriyon platform or service constitutes full and unconditional acceptance of these Terms. Acceptance is also deemed confirmed when you:

• Sign a proposal, quotation, or contract with Kriyon Group Private Limited
• Make full or partial payment for any service, product, or subscription
• Submit a project brief, onboarding form, or client intake questionnaire
• Exchange emails confirming engagement, scope, or delivery
• Access, use, download, or deploy any Kriyon platform, product, or deliverable

If you are entering into this agreement on behalf of a company, partnership, LLP, or any other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms. The entity itself shall be held liable under these Terms and not just the individual representative.

We reserve the right to update these Terms at any time. The revised version will be published on our website at kriyongroup.com/legalwith an updated "Last Updated" date. Continued use of our services after such update constitutes acceptance of the revised Terms.

03Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is higher, to use our services or enter into any agreement with Kriyon. By using our services, you represent that you are legally capable of entering into a binding contract under the Indian Contract Act, 1872. Use of our services by minors, persons of unsound mind, or persons prohibited from contracting under applicable law is strictly not permitted. Kriyon shall not be held liable for any such unauthorised use.

04Services Offered

4.1 — RepixelX Studio

RepixelX Studio provides professional creative and technology services on a project or retainer basis, including but not limited to: brand identity design (logos, brand guidelines, visual identity systems); UI/UX design (wireframes, prototypes, interaction design, design systems); website design and full-stack development; motion graphics and video editing; social media creatives and digital marketing assets; and custom software and mobile application development.

4.2 — OneLink

OneLink provides digital product and platform services including: smart digital link pages and microsites; business landing page systems and conversion pages; payment-enabled digital profiles and portfolio pages; product listing and storefront integrations; and custom domain-linked digital identity products for professionals and businesses.

4.3 — Edova

Edova provides AI-powered educational tools and services including: AI-powered exam preparation and question generation; personalised learning modules and assessments; exam engine infrastructure for educational institutions and educators; content and curriculum development services powered by generative AI; and data-driven performance analytics for learners.

4.4 — Statement of Work

Each service engagement may be subject to a separate Statement of Work (SOW), project proposal, or service agreement, which shall be read alongside these Terms. In case of any conflict between a specific SOW and these Terms, the SOW shall prevail only for that specific project. For all matters not addressed in the SOW, these Terms shall govern.

We reserve the right to add, modify, discontinue, or restructure any service, venture, or platform feature at any time without prior notice. Kriyon shall not be liable to any party for any modification, suspension, or discontinuance of any service.

05Client Obligations

You agree to fulfil the following obligations throughout any engagement with Kriyon Group Private Limited:

• Accurate Information: Provide accurate, complete, and up-to-date information as required for service delivery, onboarding, and invoicing, including correct business name, GSTIN, and contact details.
• Timely Response:Respond to communication, feedback requests, approvals, and review cycles in a timely manner. Delays caused by client unresponsiveness are not the responsibility of Kriyon and do not entitle the client to timeline adjustments at Kriyon's expense.
• Asset Delivery: Provide all necessary access credentials, source assets, brand files, written content, photographs, and approvals as agreed in the SOW within the stipulated timelines.
• Legal Content: Ensure that any content, brand elements, photographs, or materials you provide to Kriyon do not infringe upon any third-party intellectual property rights, privacy rights, or violate any applicable law.
• Written Communication: Communicate all project-related instructions, revisions, and approvals exclusively via official written channels — email at kriyon@repixelx.tech or the designated project management tool. Verbal instructions are not binding.
• No Misuse: Not misuse, resell, sublicense, reverse-engineer, or impersonate our platforms, services, or deliverables in any form.

Kriyon shall not be responsible for project delays, substandard deliverables, or project failures that result from your failure to fulfil these obligations.

06Payment Terms

6.1 — Advance & Retainer

All project engagements require a minimum advance payment as specified in the project proposal before any work — including discovery, planning, research, or strategy — is initiated. The advance amount blocks Kriyon's team capacity and is non-refundable regardless of any subsequent changes in the client's circumstances.

6.2 — Milestone-Based Billing

For projects above a certain value threshold (as specified in the SOW), payments shall be structured in milestone instalments. Each milestone must be paid and cleared before the subsequent phase begins. Kriyon reserves the right to pause all work if any milestone payment is overdue.

6.3 — Invoice Due Date

Unless otherwise stated in writing, all invoices issued by Kriyon Group Private Limited are due within 7 (seven) calendar days of the invoice date. Final delivery invoices must be cleared before any files, source assets, login credentials, or intellectual property are transferred to the client.

6.4 — Late Payment Interest

Invoices not paid within the due date shall attract a late payment interest of 18% per annum (approximately 1.5% per month), calculated on a daily basis from the due date until the date of actual payment. Kriyon reserves the right to apply this interest automatically and include it in the next invoice or demand letter.

6.5 — GST & Statutory Taxes

All fees quoted by Kriyon are exclusive of applicable Goods and Services Tax (GST) and any other statutory levies unless expressly stated otherwise. GST will be charged at the applicable rate as per current Indian tax law. Our GSTIN is 01AAMCK2092B1Z0. Kriyon issues compliant GST invoices for all taxable transactions.

6.6 — Currency

All payments shall be made in Indian Rupees (INR) unless expressly agreed otherwise in writing. International clients making payments in foreign currency do so at the prevailing exchange rate and bear any conversion or banking charges.

6.7 — Work Suspension for Non-Payment

Kriyon reserves the right to pause, suspend, or completely halt delivery of any work, platform access, or ongoing service if any payment remains overdue by more than 7 (seven) days beyond the due date. Such a work suspension shall not constitute a breach by Kriyon and shall not entitle the client to any refund or compensation. Work will resume only upon clearance of all outstanding dues.

07Refund & Cancellation (Summary)

In summary: advance payments are non-refundable always; all project fees are non-refundable once kickoff occurs; digital product fees are non-refundable once access is granted; and client-initiated cancellations after kickoff attract a kill fee as specified in the SOW. Before any external claim, clients must exhaust the internal dispute process outlined in Clause 20 of these Terms and the full Refund Policy.

08Intellectual Property Rights

All trademarks, logos, service marks, brand names — Kriyon Group, RepixelX Studio, OneLink, Edova — as well as all source code, algorithms, design systems, AI models, datasets, documentation, templates, frameworks, website content, and any other materials developed, created, or owned by Kriyon Group Private Limited are the exclusive intellectual property of Kriyon Group Private Limited, protected under Indian and international intellectual property law.

8.1 — Work in Progress Ownership

All designs, source files, code, drafts, wireframes, videos, copywriting, strategy documents, AI prompts, research outputs, or any other deliverables created during a project remain the sole and exclusive property of Kriyon Group Private Limited until full and final payment for that deliverable has been received and cleared in Kriyon's bank account.

8.2 — IP Transfer Conditions

Intellectual property created specifically for a client project will be transferred to the client only upon receipt of full and final paymentas stated in the invoice and/or SOW. The transfer is limited to the specific deliverables agreed upon and does not include the underlying tools, frameworks, methodologies, design templates, code libraries, or background intellectual property used in the creation process, which remain Kriyon's property at all times.

8.3 — Prohibition on Use of Unpaid Work

The client may not use, publish, distribute, present to third parties, monetise, deploy, or benefit from any deliverable or work-in-progress asset until full payment has been made and IP has been formally transferred in writing by an authorised representative of Kriyon Group Private Limited. Any such use before payment constitutes infringement of Kriyon's intellectual property and may result in immediate legal action.

8.4 — Portfolio & Showcase Rights

Unless a separate Non-Disclosure Agreement (NDA) has been executed and the client has specifically purchased and paid for a white-label arrangement, Kriyon Group Private Limited retains an unconditional, perpetual, royalty-free right to display work created for clients in its portfolio, case studies, social media, and promotional materials to demonstrate the Company's capabilities.

8.5 — No Reverse Engineering

You may not reverse-engineer, decompile, disassemble, replicate, reproduce, adapt, or create derivative works from any software, AI model, platform, algorithm, design system, or any other asset belonging to or created by Kriyon, without prior written authorisation signed by a director of the Company.

09Confidentiality & NDA

Either party may receive confidential information from the other in the course of a project engagement. "Confidential Information" means any business data, strategic plans, financial information, technical data, client lists, pricing structures, AI methodologies, trade secrets, source code, or proprietary information shared in writing, verbally, or through any other medium in the course of the engagement.

Both parties agree to: hold all Confidential Information in strict confidence; use the information solely for the purpose of executing the agreed Statement of Work; not disclose it to any third party without the prior explicit written consent of the disclosing party; and take all reasonable steps to prevent unauthorised disclosure. This obligation survives the termination of any project engagement for a period of 3 (three) years. For engagements involving highly sensitive information, a separate formal NDA will be executed.

10Communication Policy

All project-related instructions, approvals, revision requests, scope changes, cancellations, complaints, and feedback must be provided in writing via official email at kriyon@repixelx.tech, or through the designated project management tool specified in the SOW. Verbal instructions — including phone calls, WhatsApp messages, voice notes, or any other informal channels — are not legally binding on Kriyon unless confirmed in writing by an authorised representative. Kriyon explicitly disclaims liability for failure to act on instructions received through non-official channels.

11Revision & Change Request Policy

Each project includes a defined number of revision rounds as stated in the respective SOW — typically two (2) rounds of revisionsunless stated otherwise. A "revision" is defined as minor changes to the delivered scope (colour adjustments, text edits, layout tweaks within the same concept direction). Requests that alter the agreed deliverables, change the concept direction, expand the scope, or add new elements that were not in the original brief constitute a new requestand will be scoped and billed separately. Additional revision rounds beyond the included limit will be billed at Kriyon's prevailing hourly rate, communicated in writing before work begins. Each revision request may result in a revised timeline which Kriyon will communicate in writing.

12Venture-Specific Terms

12.1 — RepixelX Studio

All creative outputs — designs, source files, code, videos, brand assets, marketing materials — remain Kriyon's property until full payment is received. White-label arrangements require a separate, explicit agreement and an additional White-Label Fee agreed in writing. Kriyon retains showcase rights to all RepixelX Studio work unless a strict, paid full-NDA is in place. Client approvals on final deliverables are final — changes requested after approval constitute a new revision request and will be billed accordingly.

12.2 — OneLink

OneLink platform subscriptions and profile activation fees are non-refundable once activated. Kriyon strives for maximum platform uptime but does not guarantee 100% availability and is not liable for business losses due to outages, maintenance, or third-party API failures. Users are strictly prohibited from using OneLink to host illegal, defamatory, adult, fraudulent, or infringing content. Kriyon reserves the right to suspend or terminate any OneLink account in violation of these terms immediately and without refund.

12.3 — Edova

Edovauses artificial intelligence to generate exam content, questions, assessments, and learning recommendations. AI-generated content may occasionally contain inaccuracies or errors and is provided "as is." Kriyon does not guarantee any specific academic result, examination score, rank, admission outcome, or certification. Edovais a preparation tool — outcomes depend entirely on the learner's individual effort and factors outside Kriyon's control. Sharing, reselling, reproducing, or distributing AI-generated content from Edova outside the platform without written authorisation is strictly prohibited.

13Third-Party Services

Our services may utilise third-party providers including cloud hosting, AI APIs (including OpenAI, Google AI, Anthropic), payment gateways, analytics tools, CDN services, and email providers. Kriyon is not responsible for the availability, accuracy, reliability, or security of any third-party service. Service disruptions, data breaches, or failures attributable to third parties are outside Kriyon's control and liability. Your use of third-party tools may also be subject to those providers' own terms and privacy policies.

14Disclaimer of Warranties

All services, platforms, deliverables, and digital products offered by Kriyon Group Private Limited are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, or achievement of specific business, academic, or commercial outcomes. Nothing in these Terms constitutes a guarantee of results, revenues, rankings, or any specific outcome.

15Limitation of Liability

To the maximum extent permitted under applicable Indian law, Kriyon Group Private Limited, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages; loss of profit, revenue, data, goodwill, or business opportunity; damages arising from reliance on AI-generated content; or third-party service failures, regardless of the form of action.

Cap on Liability:In any event, Kriyon's total aggregate liability to you arising out of or in connection with any specific project, service, or engagement shall not exceed the total fees actually paid by you to Kriyon under the relevant Statement of Work or invoice for that specific project, regardless of the cause of action or theory of liability.

16Indemnification

You agree to indemnify, defend, and hold harmless Kriyon Group Private Limited, its directors (including Krishang Sharma Dhar), officers, employees, consultants, and affiliates from and against any and all claims, liabilities, damages, losses, penalties, fines, legal costs, and expenses arising out of or in connection with: your breach of these Terms; your violation of any applicable law or regulation; infringement of any third-party intellectual property, privacy, or other legal rights by content you provide; your misuse of Kriyon's services, platforms, or deliverables; or any misrepresentation made by you in connection with any engagement.

17Force Majeure

Kriyon shall not be held liable for any failure or delay in performance of its obligations under these Terms or any project agreement where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, acts of God, government restrictions, legislative changes, epidemics, pandemics, internet or power outages, civil unrest, war, or any other force majeure event. In such events, Kriyon will notify you in writing as soon as reasonably practicable and delivery timelines will be extended accordingly.

18Termination

By Kriyon: We reserve the right to immediately suspend or terminate your access to any service, platform, or ongoing engagement without prior notice if you breach any provision of these Terms, fail to make payments as agreed, provide false or misleading information, engage in abusive, threatening, or illegal conduct directed at Kriyon or its team members, or violate any applicable law.

By Client: You may terminate an engagement by providing formal written notice to kriyon@repixelx.tech. All terminations are subject to the cancellation, refund, and kill fee clauses outlined in the full Refund Policy (Document 03).

Effect of Termination:Upon termination: all licences granted to you immediately cease; all unpaid amounts become immediately due and payable; Kriyon retains full ownership of all work product until outstanding dues are fully settled; and each party shall return or destroy the other party's Confidential Information upon written request.

19Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act 1872, the Information Technology Act 2000, the Digital Personal Data Protection Act 2023, the Companies Act 2013, the Consumer Protection Act 2019 (where applicable), and the Arbitration and Conciliation Act 1996.

20Dispute Resolution & Arbitration

Step 1 — Mandatory Internal Resolution

Before any dispute, claim, or grievance is escalated to arbitration, any external court, consumer forum, or regulatory authority, the Client must raise a formal written complaint to kriyon@repixelx.tech and allow Kriyon a minimum of 30 (thirty) calendar days from the date of acknowledgement to investigate, respond, and attempt an amicable resolution in good faith. Failure to follow this mandatory first step shall be grounds to dismiss or delay any external claim and may be cited as non-compliance in any proceedings.

Step 2 — Binding Arbitration

If the dispute is not resolved within the 30-day internal window, it shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended). Seat and venue: Jammu, Jammu & Kashmir, India. Number of arbitrators: one (1) sole arbitrator, mutually appointed. Language: English. The arbitration award shall be final, binding, and enforceable in any court of competent jurisdiction.

Step 3 — Court Jurisdiction

For matters not subject to arbitration — including urgent injunctive relief, IP protection, and recovery of undisputed dues — the parties submit to the exclusive jurisdiction of the Courts of Jammu, Jammu & Kashmir, India. No other court anywhere in India or internationally shall have jurisdiction over matters arising from a Kriyon engagement. Nothing in this clause prevents Kriyon from seeking urgent interim relief to protect its intellectual property, confidential information, or financial interests.

Refund Claims via External Channels

Any external refund claim — whether before a consumer forum, district court, or any regulatory body — must be preceded by the mandatory internal resolution process above. Kriyon reserves the right to respond to all such claims by presenting the applicable No-Refund clauses from these Terms, the signed Kickoff Acknowledgment, all email communication records, and delivery proofs. Any claim filed without exhausting the internal process will be contested on procedural grounds.

21Privacy, Data & Cookies

Your privacy is governed by our Privacy Policy (Document 02), which is incorporated into and forms an integral part of these Terms. Our Cookie usage is governed by our Cookie Policy (Document 04). By using our services, you consent to the data practices described in both documents. We comply with the Information Technology (Reasonable Security Practices) Rules 2011 and the Digital Personal Data Protection Act, 2023.

22Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of all remaining provisions, which shall continue in full force and effect.

23Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Cookie Policy, Disclaimer, and any project-specific Statement of Work or Master Service Agreement, constitute the entire agreement between you and Kriyon Group Private Limited. They supersede all prior discussions, representations, negotiations, or agreements — oral or written — relating to the same subject matter. No waiver by Kriyon of any breach of these Terms shall constitute a waiver of any subsequent breach.

24Amendments

Kriyon reserves the right to modify, update, or replace these Terms at any time without prior notice. Changes will be published on our website at kriyongroup.com/legal with a revised "Last Updated" date. It is your sole responsibility to review these Terms periodically. Continued use of our services after publication of changes constitutes your acceptance of the updated Terms.

25Contact & Grievance Officer